SALES COACHING

In an increasingly complex selling environment, successful sales professionals use relationship-oriented selling approaches to help their customers win. Our sales courses have roots in the Dale Carnegie Training™ system and have developed over time as the market place has changed.

Modules we cover include:

  • How to gain rapport to create customer trust
  • How to generate interest by asking questions
  • Tailoring and differentiating your product/service in a crowded marketplace
  • Providing a solution which gains a commitment to purchase and closes the sale
  • How to smoke out objections and move forward with the sale
  • Participants demonstrating the application of the course in their everyday lives to evidence their success
  • Using the phone effectively with customers and prospects
  • Prospecting and Networking skills
  • Goal setting/ time management and career planning (personal and business)
  • Using stories, examples and incidents to be persuasive
  • Presentation contests between sales teams
  • Practicing how to sell into a buying team for a new business
  • Customer Relationship Management
  • Up to date Marketing techniques to gain prospects and retain business

Who is it for?

  • New and seasoned sales professionals
  • Line and territory managers forming and developing sales teams

LEADERSHIP COACHING

Leadership development is needed to successfully take charge of your team in today’s business world. This corporate training program which has its roots in the Dale Carnegie Training™ system will teach you how to stop managing and start leading; and, thus, make you a vital part to your organization’s future. Investing in leadership training will help build your team’s management fundamentals, which will ensure you are more than likely to have a bright career path ahead of you.

Modules we’ll cover in the course:

  • Managing Development and change
  • Organizational creativity, innovation and change
  • The planning process and aligning everyone to the Vision/Mission/Strategy/Objectives
  • Structuring the organization towards a results-orientated basis
  • How to build a culture of engagement
  • How to implement and develop a coaching and mentoring leadership style to empower others and hold them accountable
  • How to scale up the organisation
  • Developing your delegation skills
  • Improving problem analysis and decision-making
  • Different communication techniques and how they work for you
  • How to motivate others towards peak performance

Who is it for?

Our leadership training program benefits emerging, high potential and seasoned leaders who want to enhance key managerial and leadership competencies to achieve outstanding results.  Business results depend on people and this program provides people leaders seeking to truly build high performing teams and the impact they have on the organization’s success the necessary tools to accomplish these goals.

MARKETING COACHING

Marketing is critical in delivering high quality and differentiated products and services that deliver value to targeted intermediaries and end users. This workshop highlights the growing importance of marketing in organizations today. These modules will introduce you to the key principles of marketing and demonstrate how these can be applied to improve marketing effectiveness and your organization’s performance.

Modules we offer:

  • Marketing for Entrepreneurs and Small Businesses
  • Sales techniques for Entrepreneurs and Small Businesses
  • Social media skills including – blogging, content, Facebook, LinkedIn, Instagram, Snapchat etc.
  • Brand Identity and Management
  • Customer Relationship Management
  • Strategic Marketing plans and how they can work for you
  • How to write copy that sells your products/services
  • How to get started when marketing your business
  • Market Research and its impact on your marketing plan
  • Is your Marketing producing business?
  • How to identify how your customers experience your organisation (Brand Touchpoints)

Who is it for?

If you are new to marketing or want to develop your skills for your business these modules are for you. Directors and managers of small firms and Entrepreneurs will gain an insight into the value of marketing for their situation.  No prior knowledge of marketing is required for these modules.